Delivery & Return
We do not offer returns or refunds. However, we are happy to provide an exchange for an item of equal or greater value.
Delivery Options Overview
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
A well-crafted "Exchange or Return of Goods" policy is a cornerstone of good customer service. Here are several ways to phrase and structure this policy, ranging from a simple statement to a more comprehensive and detailed explanation.
Option 1: The Simple, Direct Policy
This is ideal for a quick note on a receipt, a small store sign, or a product page."We are happy to offer exchanges or returns on products within 30 days of purchase. Items must be in their original condition."
Why this works: It's concise and gets straight to the point. It clearly states the two key conditions: the time limit and the state of the product.
Option 2: The Detailed and Transparent Policy
This is best for a dedicated page on your website, providing all the information a customer needs to know.
"Our top priority is your complete satisfaction. If you are not entirely happy with your purchase, you may exchange it or return it for a full refund within 7 days of the purchase date.
Conditions for Return or Exchange:
Items must be in their original, unused condition with all tags and packaging intact.
A valid receipt or proof of purchase is required.
Return shipping costs are the responsibility of the customer unless the item is defective or an error was made on our part.
How to Initiate a Return or Exchange:
Log in to your account and navigate to your order history.
Select the item(s) you wish to return or exchange and follow the on-screen instructions."
FAQs
How to Initiate a Return or Exchange:
Log in to your account and navigate to your order history.
Select the item(s) you wish to return or exchange and follow the on-screen instructions."
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"Shop with confidence this festive season. Our dedicated delivery team is working hard to bring your orders to your doorstep, on time for the celebrations."
"We offer reliable delivery across all of India."
"Get your order delivered anywhere in India!"
"Next-day delivery is not available on all orders."
"Next-day delivery is available on select products."
"Next-day delivery is currently not available for all items. Please check the product page for the estimated delivery time of your specific order."
